Terms of service

Overview

Welcome to Tokyo Seihan (here in after referred to as “we,” “our,” or “Tokyo Seihan”). We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Service”), to provide customers with a curated shopping experience. Our store, Tokyo Seihan, is powered by Shopify, which enables us to offer the Service to you.

These Terms of Use, together with any policies referenced herein (collectively, the “Terms” or “Agreement”), govern your rights and responsibilities when using the Service. They contain important legal information, including disclaimers and limitations of liability. Please read them carefully.

By visiting, browsing, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please do not access or use the Service.

1. Access and Accounts

By agreeing to these Terms, you represent that you have reached the legal age of majority in your jurisdiction and that you authorize any minor dependents you own, purchase, or control devices for to use the Service under your supervision.

To access the Service, browse our online store, or purchase products or services, you may be required to provide certain information such as your email address, billing information, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and all account activities. Accounts may not be transferred, sold, assigned, or licensed to any other party.

2. Our Products

We strive to provide accurate information about our products and services on the online store. However, depending on your device type, settings, or configuration, colors or product appearance may differ from what is displayed on your screen.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match exactly what is presented on our store. Product descriptions may be modified at our discretion at any time without notice. We reserve the right to discontinue products and to limit quantities available for individuals, regions, or jurisdictions.

3. Orders

Placing an order constitutes an offer to purchase. Tokyo Seihan reserves the right, at its sole discretion, to accept or reject any order for any reason. Orders are not considered accepted until we confirm acceptance. Acceptance requires payment processing and receipt.

After acceptance, we may be unable to accommodate order cancellations, so please review your order carefully before submission. If an order cannot be accepted or needs modification, we will contact you using the email address, billing address, and/or phone number provided at the time of order.

Purchased products may only be returned or exchanged in accordance with our Refund Policy. You represent and warrant that products are for personal or household use only, and not for commercial resale or export.

4. Pricing and Billing

Prices, discounts, and promotions may change without notice. Product or service prices are valid at the time of order and will be reflected in your order confirmation email. Unless explicitly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices listed on our online store may differ from those in physical stores or third-party online stores. We may offer promotions subject to separate terms, which may override these Terms in case of conflict.

You agree to provide complete and accurate account information for all purchases. You further agree to promptly update account information, including email addresses, credit card numbers, and expiration dates, to ensure transactions can be completed and you can be contacted if necessary.

You represent and warrant that:
(i) the credit card information you provide is truthful, accurate, and complete;
(ii) you are authorized to use the credit card for purchases;
(iii) charges incurred are approved by your card issuer; and
(iv) you agree to pay all charges, including shipping, handling, and applicable taxes.

5. Shipping

We are not responsible for shipping delays. All shipping times are estimates and not guaranteed. Delays caused by carriers, customs, or events outside our control are not our responsibility. Risk of loss or damage transfers to you when the product is delivered to the carrier.

6. Intellectual Property

Our Service, including trademarks, branding, text, images, graphics, product reviews, videos, audio, and their selection, arrangement, and design, is owned by Tokyo Seihan, its affiliates, or licensors and protected by U.S. and international intellectual property laws.

You may use the Service solely for personal, non-commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit content. No license or rights are granted except as expressly stated. Unauthorized use may violate federal and state intellectual property laws.

The Tokyo Seihan name, logo, product and service names, designs, and slogans are trademarks of Tokyo Seihan or its affiliates or licensors. You may not use them without prior written permission. Shopify’s name, logo, products, services, designs, and slogans are trademarks of Shopify. Other names, logos, product and service names, designs, and slogans appearing on the Service are trademarks of their respective owners.

7. Optional Tools

You may have access to third-party tools provided as part of the Service. These are provided “as-is” without warranties or endorsements. We are not responsible for any liability arising from your use of optional tools.

Use of such tools is at your own risk, and you must review and agree to any terms imposed by the third-party provider. We may introduce new tools or features as part of the Service in the future, which will also be governed by these Terms.

8. Third-Party Links

The Service may contain links to third-party websites or resources. We do not investigate or endorse the content or accuracy of third-party sites. Accessing such sites is at your own risk.

We are not liable for any damages or issues arising from your use or purchase of third-party products or services. Please review third-party policies before completing any transactions.

9. Relationship with Shopify

Tokyo Seihan uses Shopify to operate the Service. All sales and purchases are conducted directly between you and Tokyo Seihan. Shopify is not responsible for any aspect of transactions between you and us, including any issues relating to products or services. You agree to release Shopify and its affiliates from any claims, damages, or liabilities arising from your transactions with us.

10. Privacy Policy

All personal information collected by us through the Service is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Service, you acknowledge that you have read and agree to our Privacy Policy.

Since the Service is hosted by Shopify, Shopify collects and processes information about your access to and use of the Service to provide and improve the Service. Information you submit to the Service may be transmitted to or shared with Shopify and third parties located outside your country of residence in order to provide the Service. For details on how we, Shopify, and our partners use your personal information, please see our Privacy Policy.

11. Feedback

When you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use, in any media. We may use this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to exercise our rights and fulfill our obligations under these Terms.

You represent and warrant that:
(i) You own or have all necessary rights to the Feedback.
(ii) You have disclosed any compensation or incentives received in connection with the Feedback.
(iii) Your Feedback complies with these Terms.

We are not obligated to:

  1. Keep your Feedback confidential.
  2. Provide compensation for your Feedback.
  3. Respond to your Feedback.

At our sole discretion, we may monitor, edit, or remove Feedback that we deem illegal, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or that violates third-party intellectual property rights or these Terms. You agree that your Feedback does not infringe on any third-party rights, including copyright, trademark, privacy, personality rights, or other proprietary rights. You also agree that your Feedback does not contain defamatory, illegal, abusive, obscene content, or any malware that could affect the Service or related websites. Using false email addresses, impersonating others, or misleading us or third parties about the origin of Feedback is prohibited. You are solely responsible for your Feedback and its accuracy, and we are not responsible for Feedback submitted by you or others.

12. Errors, Inaccuracies, and Omissions

The Service may include information about product descriptions, prices, promotions, offers, shipping costs, delivery times, and availability that may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify, update, or cancel information at any time without prior notice, even after an order has been submitted.


13. Prohibited Uses

You may access and use the Service only for lawful purposes. You may not, directly or indirectly, use the Service for the following purposes:


(a) Illegal or malicious purposes.
(b) Violating any international, federal, state, local, or municipal regulations, rules, laws, or ordinances.
(c) Infringing our or any third party’s intellectual property rights.
(d) Harassing, abusing, insulting, harming, defaming, or threatening our employees or others.
(e) Submitting false or misleading information.
(f) Uploading, receiving, downloading, using, or reusing materials in violation of these Terms.
(g) Sending or causing to send advertising or promotional materials, including “junk mail,” chain letters, or spam.
(h) Impersonating any person or entity or attempting to do so.
(i) Engaging in any activity that limits or interferes with the use of the Service, or that may damage or impose liability on Tokyo Seihan, Shopify, or users of the Service.

You also agree not to:
(a) Upload or transmit viruses or other malicious code that could affect the Service or its operation.
(b) Copy, duplicate, sell, resell, or exploit any part of the Service.
(c) Collect or track the personal information of others.
(d) Engage in spam, phishing, farming, spidering, crawling, or scraping.
(e) Interfere with the security features of the Service, related websites, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account for violations of any provisions of these Terms without prior notice.

14. Termination

We may, at our sole discretion, terminate these Terms or your access to the Service (or any part of it) at any time without notice. You remain responsible for any unpaid amounts through the date of termination.

The following provisions survive termination: intellectual property, Feedback, disclaimers of warranties, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy policy, and any other provisions that by their nature survive termination.

15. Disclaimer of Warranties

All information provided on or through the Service is for general informational purposes only. We make no representations or warranties as to the accuracy, completeness, or usefulness of such information. Your reliance on such information is solely at your own risk. We disclaim all liability for reliance by you, other visitors, or any person who may view such materials.

Except as expressly stated by Tokyo Seihan, all products and services offered through the Service are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability, quality, fitness for a particular purpose, durability, ownership, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free use. Some jurisdictions do not allow the disclaimer of certain implied warranties; therefore, the above disclaimers may not apply to you.

16. Limitation of Liability

To the maximum extent permitted by law, Tokyo Seihan, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify (and their affiliates) shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from your use of the Service or products obtained through the Service, regardless of legal theory or whether notified of the possibility of such damages.

17. Indemnification

You agree to indemnify, defend, and hold harmless Tokyo Seihan, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses (including reasonable attorney fees) arising from:
(1) Your violation of these Terms or incorporated documents.
(2) Your violation of laws or third-party rights.
(3) Your access to or use of the Service causing claims by third parties.

We will notify you of claims. Even if notice is delayed, your obligation is not waived unless it causes material prejudice. We may, at your expense, manage defense or settlement, but we will not settle claims imposing non-monetary obligations on you without your consent (which will not be unreasonably withheld). You agree to cooperate in the defense of any claims, including providing relevant documentation.

18. Severability

If any provision of these Terms is deemed illegal, invalid, or unenforceable, that provision shall be enforceable to the maximum extent permitted by law, and the remainder of the Terms shall remain in effect.

19. Waiver; Entire Agreement

Failure to enforce any right or provision does not constitute a waiver.
These Terms, together with any posted policies or operating rules, constitute the entire agreement between you and Tokyo Seihan regarding the Service and supersede all prior or contemporaneous agreements, communications, or proposals (including prior versions of these Terms).

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent; any attempt is void. We may assign, transfer, or delegate our rights and obligations without your consent or notice.

21. Governing Law

These Terms and any agreements for the provision of services are governed by the jurisdiction of the federal, state, or territorial courts in Tokyo Seihan’s headquarters location. Both parties agree to the venue and personal jurisdiction of such courts.

22. Headings

Headings are for convenience only and do not affect the interpretation of these Terms.

23. Changes to Terms

The latest version of these Terms is always available on this page.
We reserve the right, at our sole discretion, to update, modify, or replace these Terms by posting changes on our website. You are responsible for reviewing changes. For material changes, we will notify you as required by law. Changes are effective as of the date stated in the notice. Continued use of the Service after changes constitutes acceptance of those changes.

24. Contact

For questions regarding these Terms, please contact us at: